• Led the strategic design of four financial applications—contract creation, billing, contract bids, and rate setup—collaborating with multiple business units to deliver solutions on time, within budget, and aligned with business goals.
• Modernized a legacy bid app, increasing bid creation by 2400% (from 800 to 20,000) within a quarter by streamlining processes and enhancing usability.
• Led the internationalization of printed and digital invoices, saving $35M in a year by automating invoice modifications and reducing manual errors.
• Designed an automated reference input system, simplifying the invoice matching process between J.B. Hunt and customer systems, impacting $36M+ in transactions by reducing time, labor costs, and delays.
• Collaborated with the content team to maintain consistent language and tone across the app, ensuring cohesion for error messages, notifications, and other system content across platforms.
• Designed, tested, and validated components for the design system, including error handling for editable tables and multi-sort patterns, ensuring platform consistency.
• Created a responsive web and mobile app for the annual hackathon, boosting engagement and fostering innovation across the enterprise.
• Implemented benchmarking surveys and integrated Google Analytics to track performance, gather insights, and optimize user engagement.

Additional Leadership and Community Involvement

• Created an internal accessibility website to educate UX designers, product owners, business analysts, and engineers on accessibility standards, offering resources on WCAG guidelines, AAA standards, and tools like Dev Axe and WAVE to ensure compliance and usability.
• Accessibility Alliance Member: Actively contributed to the company's Accessibility Alliance, advocating for and implementing accessibility standards across the enterprise.
• Ladies of UX: Leading "Ladies of UX" group, cultivating a supportive environment for women in design and championing gender diversity and inclusion within the industry.
• UX Culture Club: Led a company-wide initiative to promote a collaborative and forward-thinking design culture through regular events, workshops, and discussions, emphasizing innovation, team building, and continuous learning in UX.